How can users book a service?
Service Providers can request a service through the app (by downloading it from the provided links) or by calling the helpline at 03076192393
. Our customer support will reach out and make a booking for you.
Do users need to pay any visit fee to the service providers?
Yes, in case of not availing a service users will need to pay Rs 350 to the service provider as visit charges. These visit charges will not be applicable if the user decides to avail the service.
How do users pay for a service?
Currently, users can pay in cash for the services they take. We will soon introduce other modes of payment for our customers as well.
Does sociallink.pk App provide any warranty for the services?
Yes, all our services are covered by a 15 Days Service Warranty.
What is the “Get Offer Feature”?
Get Offer Feature enables our customers to see best three bids for any service they want. They can select the bid which suits them best and set their suitable price.
Can I chat with the service providers?
Yes! We have introduced an online chat box on the app where customers can talk with the service providers and get details and price quotes for the services. They can select their favorite service provider and get the services.
Can I book an urgent service for the same day?
Yes, in case of urgency, sociallink.pk can arrange a service for you under 59 minutes. You can request an urgent service through the app or by calling the helpline at 03076192393
What does "Verified Service Providers" mean?
For the safety of clients, all Service Providers on sociallink.pk App undergo multiple verifications, including ID verification, photo verification, mobile verification, and verification from the police. All Service Providers are fully verified which
What should I do if I am unsatisfied with the service or have a complaint to report?
After your service, you can provide feedback to the customer support team about the quality of the service. Users are encouraged to rate and review the service provider in the app at the end of the service. You can also contact the customer support t
Can I cancel a booked service?
Yes, subject to terms and conditions, a customer can cancel a service. It is encouraged to let us know at least 24 hours prior to your scheduled time. Please refer to the Terms & Conditions for users at https://sociallink.pk.app/static-page/sociallin
Can I add another service to my booking after booking just one service?
Yes, you can add another service from the same category to your booking. Simply call the customer support team at the helpline 03076192393
to request the additional service. To book another service from another category, you will need to make a
Can I make changes to my booking?
Yes, subject to applicable terms and conditions, you can request changes to your booking. Call the customer support team at the helpline 03076192393
for assistance. The Terms & Conditions for users are available at https://sociallink.pk.app/stat
How will I know if the professional I booked has already left for my appointment?
With full tracking of services, you will receive notifications when the professional starts traveling for your booking, when they arrive at your place, and when they start the service. The entire service process is fully tracked through the app. You
How can I review a professional at the end of the service?
You can review a professional in the app. sociallink.pk App highly encourages users to rate and review the service provider. Additionally, you can provide feedback to the customer support team at 03076192393
during or after the service.
Can I re-book the same Service Provider if I am happy with their service?
Yes, you can re-book the same Service Provider in the future. To do this, you need to download the free app and leave a review and rating for your service provider and mark them as ‘favorite’. You can then hire them the next time you want a service.
Can I book a service by calling the helpline every time?
While the customer support team is always available to book a service or answer queries through the helpline, it is highly encouraged for customers to use the app for booking. Using the app allows complete tracking of the service and eligibility for