Important Terms And Conditions For sociallink.pk User
Dear User,

Thank you for booking a service provider through the sociallink.pk app. Please read and note these important terms and conditions for using the sociallink.pk app:

You can mostly navigate on the Application without identifying yourself, nor communicate your personal data.
You will be required to provide personal information :
sociallink.pk App Is An Online Marketplace ( Bazaar ) That Connects Users With Cheap And Verified Independent Service Providers. Any Service You Book Through The sociallink.pk App Is Provided By Independent Service Providers, Not The sociallink.pk App Itself. Provided By
When You Book Service Providers Through The sociallink.pk App, You Enter Into A Service Agreement With The Service Providers. However, sociallink.pk App Is Not A Part Of This Agreement. Important Points Of This Customer And Service Provider Agreement Are As Follows:
The Service Providers Agree To Provide You (The Customer) With The Required Service At The Agreed Price And With Good Quality And You (The Customer) Agree To Pay The Service Providers The Agreed Amount Before Or Upon Completion Of The Service.
The Service Provider Agrees To Give You A ( 15 ) Day Warranty On Its Work ( Where Applicable ).
If You Ask The Service Provider To Perform Additional Work That Was Not Previously Agreed Upon, You Will Pay Extra For The Additional Work.

If A Service Provider Cannot Provide A Price For The Work Without A Home Visit And You Agree, Please Note That If The Service Provider's Price Is Not Acceptable To You, You Will Have To Pay Cancellation Charges Of Rs.350 To The Service Provider.
If The Service Provider Arrives At Your Home For The Booked Service And You Refuse Or Are Unable To Take The Service, You Will Pay Rs.350 As Cancellation Charges To The Service Provider.
The Service Provider And The Customer Shall Treat Each Other With Dignity And Respect And Shall Not Cause Any Harm To Each Other.
Both You And The Service Provider Have The Right To Take Legal Action Against The Other For Breach Of This Contract.

To Ensure Your Safety, We Only Match You With The Service Provider For Which We Have Completed Police, CNIC, Photo, And Mobile Number Verification. However, We Are An Online Marketplace ( Bazaar ), And Such Service Providers Are Not Our Employees. Therefore sociallink.pk App Does Not Take Any Responsibility For Any Misconduct Or Wrongdoing By Any Service Provider. Where Applicable, You Reserve Your Right To Report Their Conduct Directly To The Appropriate Authorities.
If You Are Not Satisfied With The Quality Of Service Offered By The Service Provider, You Can Report The Same To Our Helpline Using One Of The Options Provided In The "Contact Us" Section Of The App Or Our Website. I Can Complain. We Will Do Our Best To Resolve The Complaint Between You And The Service Provider. However, sociallink.pk App Does Not Take Any Responsibility If You Suffer Any Financial Or Other Loss Due To The Service Booked Through sociallink.pk App.
For Your Safety, You Should Check The Original CNIC (Identity Card) Of The Service Provider To Verify The Identity On Arrival. If You Are Not Satisfied With Their Identity For Any Reason, You Should Refuse The Service Provider To Enter Your Home And Immediately An Option From The "Contact Us" Page Of The App Or Website. Should Be Reported To Our Customer Support Team. If You Think You Are In Danger, You Should Immediately Call The Local Emergency Services For Help. You Are Responsible For Ensuring Your Own Safety; The Company Does Not Take Responsibility For Customer Safety.
If You Need To Cancel A Booked Service, You Must Notify sociallink.pk App Customer Service Team At Least 24 Hours Before The Agreed Service Date And Time. Otherwise, The Company Will Charge You Rs 350 As Cancellation Fee. Ghar Yellow Food Orders Cannot Be Canceled Once The Booking Has Been Confirmed And Full Advance Payment Has Been Made.
Suppose The sociallink.pk App Collects Any Money From You Before Starting The Service Or After The Service Is Completed. In That Case, That Money Is Held In An Escrow Account And Paid To The Service Provider When The Service Is Completed.
You Will Not Ask The Service Provider To Give You Its Direct Contact Number, And You Will Not Book Directly With That Service Provider Now Or In The Future.

Similarly, The Service Provider Should Not Give You Their Contact Number Or Ask You Directly To Book It. If A Service Provider Does This, You Should Immediately Report It To Our Customer Support Team Using One Of The Options Available On The App Or On Our Website's "Contact Us" Page, As This Is A Matter Of Communication With Us. It Is Against The Agreement.
COVID-19 Guidance: All Necessary Measures Should Be Taken For The Health And Safety Of Both The Customer And The Service Provider, Such As Wearing A Face Mask, Frequent Use Of Hand Sanitizer, And At Least 2 Hours Away From Other People During Delivery Services. Keep Meter Distance.
After every service delivery, we talk to our service provider to get their feedback and ensure service quality.
If you fail to comply with any of the above conditions, we will disable your account and may take legal action against you if necessary.
Thank you for using the sociallink.pk app.

Terms And Conditions For sociallink.pk App Service Provider
Dear Service Provider,

Please read it carefully and note these important terms and conditions for providing our service to users through the sociallink.pk app:
When You, As A Service Provider, Provide A Service To A Customer Through The sociallink.pk App, You Enter Into A Service Contract With The Customer. However, sociallink.pk App (Company) Is Not A Party To This Agreement. Important Points Of This Customer And Service Provider Contract Are As Follows:
As A Service Provider, You Agree To Provide The Customer With The Required Service At An Agreed Price And With Good Quality.
Upon Satisfactory Completion Of The Service, The Customer Agrees To Pay The Service Provider The Agreed Amount Before Or Upon Completion Of The Service.
As A Service Provider, You Agree To Provide The Customer With A ( 15 ) Day Warranty On Your Work ( Where Applicable ).
If The Customer Asks You To Do Additional Work That Was Not Previously Agreed Upon, You Will Charge Extra For The Additional Work, Notify The Company Immediately And Pay A Commission On The Total Price Charged To The Customer.
If You Cannot Provide A Price For The Work Without A Home Visit And The Customer Agrees, Please Note That If The Price Quoted By You Is Reasonable But Not Accepted By The Customer, The Customer Will Be Required To Pay Rs.350 As Cancellation Charges ( If The Customer Does Not Take The Service ).

If You Arrive At The Customer's Home For The Booked Service And The Customer Refuses Or Is Unable To Take The Service, The Customer Will Pay You Rs 350 As Cancellation Charges.
The Service Provider And The Customer Shall Treat Each Other With Dignity And Respect And Shall Not Cause Any Harm To Each Other.
Both Customer And Service Provider Are Entitled To Take Legal Action Against Each Other For Breach Of This Contract.
Company Reserves The Right To Cancel Your Registration Immediately If You Do Not Show Up For The Service Agreed With The Customer Without Prior Notification, And Reasonable Cause You Will Have To Pay Cancellation Charges Of Rs.1000 To The Company.
You Must Carry Your Original CNIC (National ID Card) With You When You Visit The Customer For Service Delivery. We Instruct Our Customers To Check Their CNIC (Identity Card) To Verify Your Identity. They Are Instructed Not To Let You In If You Do Not Show Them Your Original CNIC (Identity Card). In This Case, Your Booking Will Be Cancelled, And We Will Transfer The Service To Another Service Provider.
You Will Not Give Out Your Number To The Customer, Ask The Customer To Book You Directly, Or Ask For The Customer's Contact Number. Even If The Customer Calls You Directly Or Tries To Book You Directly Now Or In The Future, You Will Decline And Immediately Notify Us On Our Helpline. This Is Strictly Against Your Agreement With Us, And We Reserve The Right To Immediately Cancel Your Registration As Well As Display You As A Prohibited Service Provider In The App, Which May Harm Anyone Using The sociallink.pk App. The Person Is Completely Visible.

Once You Have Completed Your Service And Received The Payment From The Customer, You Must Immediately Inform Our Customer Support Team On Our Helpline Number.
sociallink.pk App Is An Online Marketplace ( Bazaar ) That Only Facilitates The Matching Of Service Providers With Customers. Therefore sociallink.pk App Does Not Take Any Responsibility For Rude Or Inappropriate Behavior By Any Customer. We, Service Providers, Are Instructed To Ensure Their Safety Routinely And Appropriately. Where Necessary, The Service Provider Reserves The Right To Report Any Inappropriate Behavior Directly To The Relevant Authorities. You May Contact Us. Such Incidents Should Also Be Reported To The Helpline So That We Can Cancel The Customer's Registration Required And Provide Information To Law Enforcement Agencies If Required.
For The Safety Of Female Service Providers, They Are Strictly Instructed To Check The Original CNIC Of The Customer To Ensure Identity Verification Before Entering The Customer's Home.
COVID-19 Guidelines: You Must Take All Necessary Precautions For The Health And Safety Of Yourself And Your Customers, Such As Wearing A Face Mask, Using Hand Sanitizer Frequently, And Avoiding Contact With Other People While Meeting Customers And Providing Your Services. A Distance Of At Least 2 Meters Should Be Maintained.
sociallink.pk App Reserves The Right To Make Changes To The Detailed Terms And Conditions Without Any Notification To Its Users.
We talk to every customer after every service delivery to get customer feedback about you to ensure the quality of service.
If you fail to comply with any of the above conditions, we will disable your account and may take legal action against you if necessar

To Become A Service Provider On sociallink.pk App
In order to offer services as a service provider, you must be registered on the sociallink.pk App. To become a service provider and offer your services on the sociallink.pk app, you must:
Be Of Legal Adult Age;
You Can Legally Contract;
Have The Proper Legal Status (Company, Sole Trader, Etc...) And Have Completed All Necessary Formalities With The Appropriate Organizations (Tax And Business Related, Etc.), Making You Legally A Service Provider. Can Practice Your Business And Issue Invoices To Customers Who Choose Your Business To Provide Services.
No Criminal Record
Accurately Provide All Information About Yourself And Your Business And Services
Provide All Necessary Information And Documents Such As ID Card, Photo Etc. For Verification Of Your Identity And Background Check.
Allow The Car Maker To Do Any Necessary Verification Like Identity Card Verification With NADRA, Police Verification Etc.
For Further Queries, Contact sociallink.pk Helpline. Thank you for using the sociallink.pk app.

Detailed Terms And Conditions DEFINITIONS
Company: sociallink.pk Limited is a company registered in pakistan that owns the website (https://sociallink.pk.app) and the mobile apps on Android (https://play.google.com) and iOS store(https://apps.apple.com)and is responsible for publishing sociallink.pk's services.
The website:https://sociallink.pk.App
The mobile Apps: sociallink.pk mobile app on Android Play Store(https://play.google.com) and iOS App Store(https://apps.apple.com)
sociallink.pk: refers to the websitehttps://sociallink.pk.appand/or the sociallink.pk mobile apps on Android Play Store and iOS App Store
Request: All data (information, sounds, photos, design, etc.) that a Client submits online on sociallink.pk for the purposes of requesting a service.
Client: Individual or legal entity registered on sociallink.pk who submits one or more requests for services or searches and finds service providers using the sociallink.pk. This refers to the service requester.
Service Provider: Individual or legal entity registered on sociallink.pk's website or mobile apps who publishes different types of data (information, sounds, photographs, design, etc.) for the purposes of offering services on sociallink.pk's website or mobile apps. This refers to a service provider.
User: Individual or legal entity using the services of sociallink.pk.
Client Account: The account opened by a Client when registering on sociallink.pk for the purposes of making use of the services offered by sociallink.pk.
Service Provider Account: The account opened by a Service Provider when registering on sociallink.pk for the purposes of making use of the services offered by sociallink.pk.
Quotes: Pricing and information provided by the Service Provider on sociallink.pk for the purpose of responding to a Client's Request. Also called Offers.

Profile: Information published by a Service Provider registered on sociallink.pk, containing all the information about the Service Provider's business and other information about the Service Provider.
Partner: Third-party company working with sociallink.pk under a commercial business contract for the purpose of providing additional services or features for Users.
Agreement: the most updated version of the agreement between a Service Provider and a Client.
Agreed Price: agreed price for Services (including any variation) agreed upon between the Client and Service Provider before the start of the service. It does not include any additional costs incurred by the Service Provider when completing Services which the Client agrees to reimburse.
Cancellation Admin Fee: the Fee payable by a Client for canceling a Service Contract.
Consequential Loss: any loss, damage, or expense recoverable at law:
(A) Other Than A Loss, Damage Or Expense That Would Be Suffered Or Incurred By Any Person In A Similar Situation To The Person Suffering Or Incurring The Loss, Damage Or Expense; Or
(B) Which Is A Loss Of:
A. Opportunity Or Goodwill;
B. Profits, Anticipated Savings Or Business;
C. Data; Or
D. Value Of Any Equipment,

and any costs or expenses incurred in connection with the foregoing.Fees: all fees payable to the Company by Users, including the Service Fee. Identity Verification Services: the tools available to help verify the identity, qualifications, or skills of Users, including mobile phone verification, verification of payment information, References, integration with social media, etc.
Non-excludable Condition: any implied condition, warranty, or guarantee in a contract, the exclusion of which would contravene the law or cause any part of the contract to be void.
Service Fee: the fee payable by the Service Provider to the Company as consideration for the Company's Services (and comprised as part of the Agreed Price) displayed to a Service Provider prior to entering into each Service Contract.
Services: the services to be rendered as described in the request, including any variations or amendments agreed upon before or subsequent to the creation of a Service Contract.
Service Contract: the separate contract which is formed between a Client and a Service Provider for Services. In the absence of, or in addition to, any terms specifically agreed, the model terms of which are included in the Model Service Contract.
Service Provider Funds: the Agreed Price less the Service Fee.

and any costs or expenses incurred in connection with the foregoing.Fees: all fees payable to the Company by Users, including the Service Fee. Identity Verification Services: the tools available to help verify the identity, qualifications, or skills of Users, including mobile phone verification, verification of payment information, References, integration with social media, etc.
Non-excludable Condition: any implied condition, warranty, or guarantee in a contract, the exclusion of which would contravene the law or cause any part of the contract to be void.
Service Fee: the fee payable by the Service Provider to the Company as consideration for the Company's Services (and comprised as part of the Agreed Price) displayed to a Service Provider prior to entering into each Service Contract.
Services: the services to be rendered as described in the request, including any variations or amendments agreed upon before or subsequent to the creation of a Service Contract.
Service Contract: the separate contract which is formed between a Client and a Service Provider for Services. In the absence of, or in addition to, any terms specifically agreed, the model terms of which are included in the Model Service Contract.
Service Provider Funds: the Agreed Price less the Service Fee.

TERMS OF SERVICE
The purpose of these Terms of Service or general conditions is to:
Set Out The Terms And Conditions Of Use Under Which The Company Sells Its Paid Services To Service Providers And Clients, Accessible Viasociallink.pk.
Set Out The Rules Of Online Use Of All Services Provided By sociallink.pk, Property Of The Company, As Well As The Rights And Obligations Of The Parties Involved.
These terms and conditions form a binding contract between the Company and you, the User, and apply at all times while using sociallink.pk and the services provided by sociallink.pk . These Terms of Service are applicable, without restriction or reservation, to all products and services included and offered as paid services by sociallink.pk. The Company has the legal right to modify at any time its paid services or offerings, to add and/or change its products and services, and to add new features and/or functionalities to its existing paying and free system without being liable to any type of compensation claim on the part of the Service Provider or Client. These terms of use are available on the sociallink.pk website or mobile apps. All data registered by sociallink.pk constitutes proof of all transactions. If the Service Provider or Client registered on sociallink.pk violates these terms at any time while using its services and platform, sociallink.pk can block the User from using its services and deny temporarily or permanently his access to sociallink.pk's website or mobile apps.
The Company owns exclusive rights to these Terms of Service. Any distribution, transmission, use, and/or reproduction of these Terms and conditions as a whole, in part, or in any form is strictly prohibited. Should these Terms and exclusive rights be breached, you will be liable and subject to legal action. As a User registered with sociallink.pk , either as Client or as Service Provider, your express agreement to abide by these Terms unconditionally and fully is, by default, implied and acknowledged. The User can read these Terms and conditions via sociallink.pk's website or mobile apps. The Company reserves the right to modify its Terms of Service (TOS or Terms of Use, Terms, and Conditions) at any time and without prior notice by publishing the updated version directly on its sociallink.pk website or mobile apps. Clients and Service Providers must regularly review these Terms of Service in order to stay informed of any modifications made to them.
The Company provides an online service designed to publish free requests for services or search for service Providers via its website and mobile apps. The Company, via sociallink.pk , enables service requesters, also known as Clients, to contact service providers, also known as Service Providers. Service requests are comprised of requests published by Clients, which request help from a Service Provider registered on our platform to perform the service or the services they require. The Service Providers can then submit a Quote for each Request that they are interested in. The Company acts solely as a host and provides the following:

Technical tools and storage space that enables Service Providers on sociallink.pk to register and share their Profiles, information about their business, and their Quotes through sociallink.pk ; and enables Clients to register and publish their requests for services; The technology used to match Service Providers and Clients via sociallink.pk , enabling them to easily connect and communicate; The information provided by Service Providers and Clients via sociallink.pk belongs to them and is their sole responsibility. The Company declines liability for any information or for the validity of the content displayed on a Service Provider's profile or a Client's account. The Company can and may advertise to its Users via its sociallink.pk platform, mobile, and email campaigns.
The Company is not a recruitment agency. The Company is not a temporary placement agency. The Company does not have an Employer status for the Service Providers listed on its website or mobile apps. The Service Providers are in no way subordinated to The Company while making use of the services our company makes available for them via sociallink.pk.
The Company's objective and scope are solely to enable Clients and Service Providers to connect for a given project and the service requested and offered. The Company has no obligation, liability, duty or control of any nature whatsoever, with respect to the interactions between Clients and Service Providers which take place via its website or mobile apps, namely with regards to the absence of a Quote or response from a Service Provider to a published Request; the number of Quotes received for a published Request; the quality of the service provided by the Service Provider who replies to a Request; the quality of the published Requests sent to the Service Providers; the time frame for providing the service offered by the Service Provider; the legal framework in which the service is provided by the Service Provider; the validity of the information provided by the Service Provider registered on sociallink.pk and displayed on his public profile page; the validity of the Client's Request; etc.
To access and use the services provided by sociallink.pk, users are solely responsible for ensuring that their system and our online platform at sociallink.pk are compatible.

TERMS OF SERVICE FOR SERVICE PROVIDERS AND CLIENTS, REGISTERED USERS ON sociallink.pk
1. TO BECOME A SERVICE PROVIDER ON sociallink.pk
To offer services as a Service Provider, you must be registered on sociallink.pk. To become a Service Provider and offer your services on sociallink.pk, you must:
Be Of Legal Adult Age (If You Are An Actual Person);
Have The Legal Authority To Enter Into Contractual Relationships;
Not Be Banned From Managing, Administrating, Or Controlling A Business;
Have The Appropriate Legal Status (Company, Sole Trader, Etc...) And Have Completed All Necessary Formalities With The Appropriate Organisations (Tax And Business Related, Etc.), Allowing You To Legally Practice Your Business As A Service Provider And To Issue Invoices To Clients Who Choose Your Business To Provide A Service.
Have No Criminal Record

Provide All The Information About Yourself And Your Business And Services Accurately
Provide All Necessary Information, And Documentation For Your Identity Verification And Background Check, Such As CNIC, Etc.
Give Consent To The Company To Carry Out Any Necessary Verification Such As CNIC Verification With NADRA, Police Verification, Etc.
Have The Necessary Insurance To Cover Your Responsibility For Services That You Offer To Clients Via sociallink.pk.
Accept That You Will Systematically Be In Bidding Against Peers.
sociallink.pk allows all registered Service Providers to benefit from certain services as part of their relationship with Clients. Some of these services are free; others are paid. The terms applicable in both situations are detailed below.

Free and Paid services
The Company connects, automatically as well as manually and free of charge, registered Service Providers with matching jobs requested by Clients, based on criteria determined by the Service Provider, and which may be modified at any time: travel radius, availability, budget, type of service, etc.
Billing will only occur in the following circumstances: when there is an initial reply from a Client to a Service Provider (via a message sent through the platform); when a Client obtains a Service Provider's contact information through sociallink.pk; when sociallink.pk sends a Client's contact details to a Service Provider to deliver the requested service; when Client wants to connect with Service Provider through sociallink.pk; when Service Provider makes use of sociallink.pk for any aspect of the delivery of the service.
All replies by Service Providers to Clients' questions are completely free. Service Providers can also send free quotes to all matching Clients' requests. The price charged for accepting a Client's request is always displayed and will only be invoiced if the Client accepts the offer from the Service Provider, and Service Provider delivers the service against that request, as indicated in paragraph 1.2.
The Service Provider may access automatic messages sent by sociallink.pk on his behalf in response to the Client's requests (as part of the free and automatic matching service described in section 1.1). The messages sent by the Service Provider to these requests are free. The Service Provider's access to a Client's telephone number will be charged and invoiced at the rate indicated on the client's request and which is the equivalent of a connection. From this point forward, the Service Provider can contact the client directly and shall pay the applicable fee to sociallink.pk upon delivery of the requested Service to the Client (see 1.2).
sociallink.pk is committed to connecting the Service Provider with a maximum number of Clients as soon as the criteria described in 1.1 are set by the Service Provider in such a way as to obtain a number of Clients which matches the Service Provider's settings.
sociallink.pk provides an invoice for each service delivery made from the Service Provider's account (Payment History area). We send a weekly email that summarizes the situation (expenses, service deliveries).

In order to make full use of our services, all Service Providers must indicate at least one valid payment method (either a credit card or an authorized payment partner). Once the payment method has been registered, it can be used for all purchases made by the Service Provider. If the primary payment method as indicated in the Service Provider's Account is expired, invalid, or, for any reason, may not be debited, the Service Provider agrees that sociallink.pk may proceed to use the second payment method where applicable as indicated in the Service Provider's Account.
Cancellations and refunds. For any cancellation or refund requests, please contact us via email at:info@sociallink.pk.app.no later than thirty (30) days after billing. No claim will be issued after the thirty (30) day period. If you deactivate your account before we process your case, we will not be able to process your request. No monetary refund will be issued if the charge complies with the conditions presented in terms of Services.
The credits awarded by our Customer Service and added to your sociallink.pk account are valid for 1 month, starting from the day they were added to your account. After 1 month, if they have not been used, they will automatically expire.